Items will be sent 1-3 days from time of ordering. This is dependent on shipping method selected.

All items will be sent via Royal Mail Tracked. Please click here to read Royal Mails expected delivery times using Tracked services (Point 3 within the document).

ELVN London is not liable for arrival times once tracking has been updated.

UK:

Standard Delivery*: £3.99

Next Day Delivery*: £4.99

Guaranteed (Next Day) Delivery**: £9.99

*Subject to Royal Mail Terms and Conditions, see Delivery Times

**Subject to Royal Mail Terms and Conditions, please see here to ensure you are legible.

Once an order has been processed, it cannot be cancelled.

Safe places are requested at the customers own risk, theft or loss of parcel due to using a safe place will not be reimbursed. ELVN London suggests not setting one to ensure parcel safety.

Theft or loss of parcels will be investigated by ELVN London - this may take some time due to liaising with Royal Mail.

For any issues please contact: elvnldn@gmail.com